Re: [naturallyflawless] REBECCA - Her auction . . . .
It may not be fair (ebay's feedback system can be really unfair), but your best bet is to offer a partial refund upon receipt of the package. Explain in the email, that you will refund the purchase price but that you will not be refunding the shipping since the auction delivered exactly what was promised in the description.
Here is a link to the seller central forum at ebay (great place to read, if you do ask a question expect to get at least one nasty reply from a member)
http://forums.ebay.com/db2/forum.jspa?forumID=143
You may be able to get your fees back from ebay, I looked this up in the help and you fit the buyer returning item, you provided refund:
http://pages.ebay.com/help/account/credits.html
This is a more specific instructions on getting your fees back after refunding (from the board I searched on fee refunding):
http://forums.ebay.com/db2/thread.jspa?threadID=410456578
Hope this helps (I am a small time seller, lots of buying but I read and research alot so I learn the pitfalls)
Rebecca
On 4/27/05, Lisa Moore <lexismommy23@...
Thank you Rebecca! I didn't think you could remove them without the other person agreeing but it never hurts to hope, LOL. Thank you again for your help! =) Lisa
Rebecca Gear < becky.gear@...
Look at the sellers board on ebay, they know all the rules and from what I had read you can't get the feedback taken off. There are alot of unfair negs (non-paying bidders are a great example). Ebay does not take those off, so if she does neg you you are propablbly stuck with it (unless she agrees to remove it as well). She is not a high feedback person, so she can take a neg on that and start again on a different identity without too much trouble.
Sorry it really does bite, that a non-auction reading numptie can do that too you (any experienced ebayer knows you read the item description).
Rebecca
On 4/27/05, Lisa Moore <lexismommy23@...
Hi Manda! LMBO, you are right there is no 'fine print'. Everything is bold, big letters and some are even bright red! Can you really fight to get a negative taken off without the person who left it agreeing to do so? Thanks! Lisa =)
purple_dragon03 <purple_dragon03@...
lisa... she cannot put any neg about you.. you can fight it thru ebay and they will reverse it.. it obviously states sample size!! how sad.. she is a dimwit... what does she mean she doesnt read the fine print... it isnt fine print... it is bold!! nope you can win this one... i forget the name but there is a place to dispute it with her thru ebay.. its her mistake not yours.. ebay says before you press submit.. READ THE FINE PRINT!!! good luck and have a great day. manda
Lisa Moore <lexismommy23@...
This is the exact auction she bought. Not the one with her ebay ID on it, but the exact same one. . . .
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5576656888&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1
Lisa
www.naturallyflawless.com
Here is another link from the seller board telling what to do to get fees back (mainly it says to let the buyer know that you are having to file this to get your fees back and that they have to agree, but that it will not result in a strike since it is mutual):
http://forums.ebay.com/db2/thread.jspa?threadID=200039064
Also I would not make the offer dependent on her leaving feedback. I know that in the few instances where something was not right and I contacted the sellers I waited until the refund came to give them their feedback. They normally waited until my feedback to give me mine (but it was not bad feedback on either side).
Rebecca
On 4/27/05, Rebecca Gear <becky.gear@...
It may not be fair (ebay's feedback system can be really unfair), but your best bet is to offer a partial refund upon receipt of the package. Explain in the email, that you will refund the purchase price but that you will not be refunding the shipping since the auction delivered exactly what was promised in the description.
Here is a link to the seller central forum at ebay (great place to read, if you do ask a question expect to get at least one nasty reply from a member)
http://forums.ebay.com/db2/forum.jspa?forumID=143
You may be able to get your fees back from ebay, I looked this up in the help and you fit the buyer returning item, you provided refund:
http://pages.ebay.com/help/account/credits.html
This is a more specific instructions on getting your fees back after refunding (from the board I searched on fee refunding):
http://forums.ebay.com/db2/thread.jspa?threadID=410456578
Hope this helps (I am a small time seller, lots of buying but I read and research alot so I learn the pitfalls)
Rebecca
On 4/27/05, Lisa Moore <lexismommy23@...
Thank you Rebecca! I didn't think you could remove them without the other person agreeing but it never hurts to hope, LOL. Thank you again for your help! =) Lisa
Rebecca Gear < becky.gear@...
Look at the sellers board on ebay, they know all the rules and from what I had read you can't get the feedback taken off. There are alot of unfair negs (non-paying bidders are a great example). Ebay does not take those off, so if she does neg you you are propablbly stuck with it (unless she agrees to remove it as well). She is not a high feedback person, so she can take a neg on that and start again on a different identity without too much trouble.
Sorry it really does bite, that a non-auction reading numptie can do that too you (any experienced ebayer knows you read the item description).
Rebecca
On 4/27/05, Lisa Moore <lexismommy23@...
Hi Manda! LMBO, you are right there is no 'fine print'. Everything is bold, big letters and some are even bright red! Can you really fight to get a negative taken off without the person who left it agreeing to do so? Thanks! Lisa =)
purple_dragon03 <purple_dragon03@...
lisa... she cannot put any neg about you.. you can fight it thru ebay and they will reverse it.. it obviously states sample size!! how sad.. she is a dimwit... what does she mean she doesnt read the fine print... it isnt fine print... it is bold!! nope you can win this one... i forget the name but there is a place to dispute it with her thru ebay.. its her mistake not yours.. ebay says before you press submit.. READ THE FINE PRINT!!! good luck and have a great day. manda
Lisa Moore <lexismommy23@...
This is the exact auction she bought. Not the one with her ebay ID on it, but the exact same one. . . .
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5576656888&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1
Lisa
www.naturallyflawless.com