Naturally Flawless

oooooooooooooooo I"ll watch it Friday., I will have to look at the schedule., ! :-)

Thanks Rhonda..
Thea

[INLINE]

Yeah, the fact that it is on a weekend makes it kind of tricky with the hubby. I won't be able to watch at all on Saturday. Friday is it for me. :-( Guess that will help me be good though.

Rhonda
"Thea B." <thearb@...

DH is home so might not get a chance to watch it., they are already starting to list items., no color swatches yet.. but some descriptions.... so may do some searching early Saturday morning and see.

Thea

Check out A61605 - it has pictures and descriptions.
"Thea B." <thearb@...

DH is home so might not get a chance to watch it., they are already starting to list items., no color swatches yet.. but some descriptions.... so may do some searching early Saturday morning and see.

Thea

Are you guys ready for QVC this weekend?! I have to be a good girl and not order anything from QVC because I've bought so much stuff lately. But....I can't not watch the show! LOL

I already have it set on my direct tv box. I seriously need to get rid of all the boxes I've hidden in the garage before trash night. This has been a good mail week for me!

LMBO! The one big box came and my husband was here....it was a tail light for my van that we ordered from eBay. Gosh, I looked so good and innocent. :-)

Rhonda

LMBO!! When I saw it at first I about died. Then I quickly checked the return label and started acting all cool. :-)

purple_dragon03 <purple_dragon03@...

bet you were scared to open the big box.. thinking it might be BE items..lol.. I know, ive done it myself..lol

Yeah, the fact that it is on a weekend makes it kind of tricky with the hubby. I won't be able to watch at all on Saturday. Friday is it for me. :-( Guess that will help me be good though.

Rhonda
"Thea B." <thearb@...

DH is home so might not get a chance to watch it., they are already starting to list items., no color swatches yet.. but some descriptions.... so may do some searching early Saturday morning and see.

Thea

I am DYING waiting!!! I mean dying. I keep checking the new listings on QVC. I think I may be able to resist the Grand collection. It looks nice, but I just bought the 2005 one with pond and bamboo that had all the same things and I can't justify another $100 just for the three colors.
Rhonda Powell <rhonda_k_powell@...

Are you guys ready for QVC this weekend?! I have to be a good girl and not order anything from QVC because I've bought so much stuff lately. But....I can't not watch the show! LOL

I already have it set on my direct tv box. I seriously need to get rid of all the boxes I've hidden in the garage before trash night. This has been a good mail week for me!

LMBO! The one big box came and my husband was here....it was a tail light for my van that we ordered from eBay. Gosh, I looked so good and innocent. :-)

Rhonda

Am I the only one that can't wear cultured pearl? It just doesn't show up on me even with primer. I like looking at it in my tackle box though! I don't really wear any of the pearls...*sigh*
"Thea B." <thearb@...

I have 3 cultured pearls through different good deals., It's a staple..!..... also love using it to put depth to more sheer colors., WHOO hooo., love it for sure.. Will have to look into Mint CHip

Thea

it is good to pop a color but I have to add cultured pearl to it to get good coverage

Oh Thea,cultured pearl is one of my favs!I use it just about everyday :)

I am loving the mint chip,too.

Jenn A

bet you were scared to open the big box.. thinking it might be BE items..lol.. I know, ive done it myself..lol
Rhonda Powell <rhonda_k_powell@...

Are you guys ready for QVC this weekend?! I have to be a good girl and not order anything from QVC because I've bought so much stuff lately. But....I can't not watch the show! LOL

I already have it set on my direct tv box. I seriously need to get rid of all the boxes I've hidden in the garage before trash night. This has been a good mail week for me!

LMBO! The one big box came and my husband was here....it was a tail light for my van that we ordered from eBay. Gosh, I looked so good and innocent. :-)

Rhonda

Finesse has glimmer., it's the salmon color.... I love it.... vogue as you have described... doesn't sound good ....

I have bunches of cultured pearl., email me privatly girl!.

Thea

thearb@...

I got the finesse and vogue today. I still need to play with them but neither have glimmer to them at all. I'll let you know how it goes. Now you've got me interested in cultured pearl. *sigh* Gotta be good, gotta be good, gotta be good....if I say it enough times maybe it will happen! :-)

Rhonda
"Thea B." <thearb@...

I got the bordeaux in the last kit., I've had it before and sold it......... this new one will go on ebay for sure.......

:-)

Thea

DH is home so might not get a chance to watch it., they are already starting to list items., no color swatches yet.. but some descriptions.... so may do some searching early Saturday morning and see.

Thea

Are you guys ready for QVC this weekend?! I have to be a good girl and not order anything from QVC because I've bought so much stuff lately. But....I can't not watch the show! LOL

I already have it set on my direct tv box. I seriously need to get rid of all the boxes I've hidden in the garage before trash night. This has been a good mail week for me!

LMBO! The one big box came and my husband was here....it was a tail light for my van that we ordered from eBay. Gosh, I looked so good and innocent. :-)

Rhonda

I got the finesse and vogue today. I still need to play with them but neither have glimmer to them at all. I'll let you know how it goes. Now you've got me interested in cultured pearl. *sigh* Gotta be good, gotta be good, gotta be good....if I say it enough times maybe it will happen! :-)

Rhonda
"Thea B." <thearb@...

I got the bordeaux in the last kit., I've had it before and sold it......... this new one will go on ebay for sure.......

:-)

Thea

Are you guys ready for QVC this weekend?! I have to be a good girl and not order anything from QVC because I've bought so much stuff lately. But....I can't not watch the show! LOL

I already have it set on my direct tv box. I seriously need to get rid of all the boxes I've hidden in the garage before trash night. This has been a good mail week for me!

LMBO! The one big box came and my husband was here....it was a tail light for my van that we ordered from eBay. Gosh, I looked so good and innocent. :-)

Rhonda

I got the bordeaux in the last kit., I've had it before and sold it......... this new one will go on ebay for sure.......

:-)

Thea

The bordeaux is awfully dark. But I tried lining my eyes with it and it looked nice. I can't imagine using it as anything else though.

As far as opal, I didn't really like it. But, I did mix it well rested to make a better concealer than bisque, for me anyway.:-)

Rhonda

I have 3 cultured pearls through different good deals., It's a staple..!..... also love using it to put depth to more sheer colors., WHOO hooo., love it for sure.. Will have to look into Mint CHip

Thea

[INLINE]

it is good to pop a color but I have to add cultured pearl to it to get good coverage

Oh Thea,cultured pearl is one of my favs!I use it just about everyday :)

I am loving the mint chip,too.

Jenn A

i am gonna have to try the mint chip.. ive heard you all talk about it.. and yes, youll love the opal... :)
Jennifer Asher <jasher8@...

it is good to pop a color but I have to add cultured pearl to it to get good coverage

Oh Thea,cultured pearl is one of my favs!I use it just about everyday :)

I am loving the mint chip,too.

Jenn A

MANDA
[INLINE]

Hi Gail! No problem! I'm so glad you are enjoying the Bismuth-free products! :) The bismuth-free foundation is more matte, it doesn't have the 'shine' that BE has. You should definitely give it a try. ;) Thanks, Lisa

Im really into shimmer

I just received a sample of Lisa's Angel Dust and it is lovely. I have
never had clear radiance and now I probably never will...Angel Dust is
great. I also received Latte shadow and it is my new fav. I have been
wearig meet the browns with coffee bean liner and it is a good look for
work - subtle you know...but latte has a little oomph all by itself. I
am, however of the age group where gossamer is NOT a good look. The times
I've tried it my wrinkles glow in the dark!
Thanks Lisa for your products and teriffic service. I still can't believe
I've ordered twice and forgotten to get foundation both times. Duh.
Gail

I dont have Opal do I need opal? haha

i love shimmery..lol... i thought it would be too.. but i like it.. just a little bit.. as a hi liter.. a tiny bit..lol
"Thea B." <thearb@...

WOW Manda this sounds like a great combo...!.... Waterlily is LOVERLY!.......

Opal isn't too shimery for you? course you are a youngin too., LOL
HugZ
Thea

new here... but i keep coming back to these... waterlily on lid... intuition on crease, opal under eyebrow to hilight.. and gossamer to finish it all off..love em...

glad i got samples from friends :) thanks manda
Vanessa <r-vchiavetta@...

Just wondering what your #1 eye color is. Not the one you LIKE the
most, but the color you wear the most.
Out of all my colors, I definetely wear Bare Skin followed by water
lily and intuition.

MANDA
[INLINE]

You can also add CR or Angel Dust to your foundation,
use it as a pale lip color, eye shadow, or to lighten
up shades that are too dark. I do that with either one
of the Snow(s) or Moon Struck when my shadows are too
dark.
:0)
Mich

WOW Manda this sounds like a great combo...!.... Waterlily is LOVERLY!.......

Opal isn't too shimery for you? course you are a youngin too., LOL
HugZ
Thea

new here... but i keep coming back to these... waterlily on lid... intuition on crease, opal under eyebrow to hilight.. and gossamer to finish it all off..love em...

glad i got samples from friends :) thanks manda
Vanessa <r-vchiavetta@...

Just wondering what your #1 eye color is. Not the one you LIKE the
most, but the color you wear the most.
Out of all my colors, I definetely wear Bare Skin followed by water
lily and intuition.

MANDA
[INLINE]

I added CR and a tiny bit of Gossamer to my BFree
Finishing powder. It's really pretty.
When I ran out of CR I ordered Lisa's "Angel Dust". It
works great!
Mich

Sounds like a great idea Mich.....

Will have to look into the Angel Dust...

Thanks

Thea

[INLINE]

I added CR and a tiny bit of Gossamer to my BFree
Finishing powder. It's really pretty.
When I ran out of CR I ordered Lisa's "Angel Dust". It
works great!
Mich

new here... but i keep coming back to these... waterlily on lid... intuition on crease, opal under eyebrow to hilight.. and gossamer to finish it all off..love em...

glad i got samples from friends :) thanks manda
Vanessa <r-vchiavetta@...

Just wondering what your #1 eye color is. Not the one you LIKE the
most, but the color you wear the most.
Out of all my colors, I definetely wear Bare Skin followed by water
lily and intuition.

MANDA
[INLINE]

yep. i'm trying to figure clear radiance out too...lol...
Vanessa <r-vchiavetta@...

I like gossamer SO MUCH more then clear radiance. In fact, I never
did get clear radiance to work right for me and ended up giving it to
a lady I work with

Clear radiance works great in your blush.... for an added punch...

[INLINE]

Thea

I like gossamer SO MUCH more then clear radiance. In fact, I never
did get clear radiance to work right for me and ended up giving it to
a lady I work with

Just wondering what your #1 eye color is. Not the one you LIKE the
most, but the color you wear the most.
Out of all my colors, I definetely wear Bare Skin followed by water
lily and intuition.

I like gossamer SO MUCH more then clear radiance. In fact, I never
did get clear radiance to work right for me and ended up giving it to
a lady I work with

i even love gossamer more the clear radiance... lol.... glad you like it too.. manda :)
Vanessa <r-vchiavetta@...

I just thought Id tell you all that I got my gossamer in the mail and I
love it! It's the perfect "highlighter" ! I also got some compassion
blush which is great as well, a bit dark but I can tone it down with
some mineral veil.
I ordered the Smashbox tsv from QVC and saw on the UPS website that it
was delivered today!!! YIPPEEEEE!

MANDA
[INLINE]

Gossamer is beautiful isn't it Vanessa... it is a good all over cover when you are done with the eye too for an extra shimmer.!.....

Sounds like you had a great mail day., [INLINE] !

HugZ
Thea

I just thought Id tell you all that I got my gossamer in the mail and I
love it! It's the perfect "highlighter" ! I also got some compassion
blush which is great as well, a bit dark but I can tone it down with
some mineral veil.
I ordered the Smashbox tsv from QVC and saw on the UPS website that it
was delivered today!!! YIPPEEEEE!

Oh my,thanks for the laugh.. that one's a keeper!
=0)
Mich

Sorry Claudia, the wagon's gone. *sniffle*
I chopped it up and I'm using it for firewood.
Let's face it, we're all doomed to a life of paypal
credit card charges. *sigh*
But dog-gone it we're gonna look awesome clicking
those "buy now" icons!!! whoohoo!!!
=0)
Mich

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=31791&item=5576799138&rd=\
1

Speaking of chocolate...I was in the Origins store a couple of days
ago and they now have chocolate bars by Jacques Torres! They had one
open for samples and far be it from me to pass something like that
by! It was creamy, yummy, chocolatey dark goodness and I must have
more. I'm gonna have to go back and buy some! The bars are each
slightly flavoured with different essential oils as part of Origins
Sensory Therapy line. I've already bought some of their cocoa therapy
lip balm in Chocolate Latte. It doesn't taste like chocolate, but it
darn sure smells like it! I can see how the whole cocoa therapy thing
works. Makes me damned happy just smelling it! Maybe I need to start
wearing chocolate scented items instead of vanilla!
*hugs*
Bliss

Lisa, she is obviously mad because she didn't pay attention to what she was bidding on and now wants you to take the fall for it. And i know you have no recourse, she has you over a barrel with her threats. Were i you, i would not put up any pics i didn't take myself. And if i couldnt take a pic, i wouldnt have one at all. I also sell on ebay on occassion, so i know the delima you are facing. these people are trying to buy something and resell it to make a fast buck at your expense. All i see you can do is cut your losses and give her what she wants. BUT, you can give here some bad feedback as a buyer too, so be sure you do. Maybe that'll teach her to pay attention to what she is buying. So sorry this has happened to you. Love, Bash

<<

Idiot's Rules of Life

<<

[INLINE]

<<

Don't throw a brick straight up.
Don't take long naps while driving.
Walk around toxic waste dumps,
not through them.

Don't microwave yourself too often.
Don't stick body parts

into electrical outlets.
When using an acetylene torch,
don't feel the flame

to see if it's sufficiently hot.
If you're on a ball field

and someone shouts,
"Heads up!"

don't actually raise your head up.
Cover it with your arms and duck.
Don't tie yourself

to an airplane propeller.
When you are in bed

remember to close your eyes.
No matter how tempting it is

to be one with nature,
stay on the outside of all fences

at the zoo.
When sticking thumb tacks

into bulletin boards,
press on the flat end.
When you find a prize

in a box of "Crackerjacks,"
there is no need to report it

on your income tax return.
"Time" magazine is not suitable
to wear on your wrist.
Get a watch.
1 + 1 = 2
Try to remember that.
Don't count the peas in a can.
It is not an exact science.
If you discover that February

only has 28 days,
don't report it to the

Consumer Fraud Department.
Likely they will

ignore your complaint.
For faster elevator service
press the elevator button

many, many times.
If you found ANY

of the above rules useful,
under no circumstances should you

EVER reproduce.

<<

~MissiKat~

World of Advice and Help

Is there any anti-aging *wrinkle* products that are GOOD out there. Also, that won't break my bank account??

~Missi

[LINK]
Vanessa <r-vchiavetta@...

Summer Bisque
Mineral veil
True
and my ever growing collection of e/s haha

People don't always put in the picture the size..... but the description is what is forsale.

So sad.... Sorry you had to deal with this obviously rude person. People like this just are totally negative all the time and find some sort of joy in making peoples lives miserable....

HugZ
Thea

[INLINE]

Look at this email I just received. People like this frustrate me so much I want to CRY!!!!!!! If she sell BE, why did she even order from me??? I just don't understand these type of people. This is the third person this week who has threatened legal action or something of that nature against me. It really stresses me out and I don't want to keep refunding people's money b/c I'm scared of them. It costs me to run the auction, for them to purchase them, for me to ship them, and then I have to refund the whole amount they paid. These people are costing me too much money and they are so mean that it just makes me sad. Then on top of all the rudeness I have to worry about them leaving me negative feedback b/c of course that is ALWAYS their first threat. Urgh, anyways I'm off to the gym to blow off some steam. Look at this darned email. She was mad that when she received her kit it was not the full size jars. This is the auction she purchased . . . .

(crap I'll have to send it in another email b/c I can't pull it while I'm in here)

Here is her email . . . . . .

"I never bothered waiting for your flowerey picture at the bottom of the screen to show up, I bid off what I saw on the auction line and read the description. Since I have sold Bare Essentials for years, I am quite familiar with the packaging and product sizes. YOU don't use their packaging or product sizes although you do picture their product in your advertising. I can see the numbers and expiration dates in the larger photo. And you picture the containers FULL. Very deceptive marketing.

Your product is already on it's way back to you. If you do not refund my money, it might be interesting for me to contact with md formulation and bare essentials. They may be very interested to see your "marketing" of their products. They have very strict guidelines as to how it is to be sold. I doubt you meet their contract guidelines and I doubt they would be happy with your representation.

You are correct, you did list in writing the amount you planned to deliver in each container. But it's not what you pictured. Those of us in business honestly don't look for the small print, warning us we are going to be ripped off."

Lisa

www.naturallyflawless.com

Don't do this to me!! I just bought some Burt's bees
lip 'stuff'(Ebay) and the Goddess kit from Lisa. Tie
my hands and take me away from the computer!! Where is
that wagon you all have. Put me on it NOW!!! Need air!
Give me chocolate distract me HELP!! Claudia

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=31791&item=5576799138&rd=\
1

Hi all, I had sent this to Lisa to see if it was something she would be interested in (and mentioned it could be posted to the group if she was okay with it). She was so here it is (somebody buy these so I won't be so tempted) I can't buy any until after the 10th and it is killing me:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=31791&item=5576799138&rd=1

20$ BIN, 2$ shipping

Here are the specs:

You will receive:

Bare Escentuals/i.d.|bareMinerals

· 1-.Gossamer Allover Face powder (sheer gold)

· 1-.02oz Intuition glimpse (deep eggplant)

· 1-.02oz Trust glimmer (golden lavender)

· 1-.02oz Humor Liner Shadow (black gold)

Brand New/Sealed

LMBO! Thanks hun! Your funny posts always cheer me up!! Thanks, Lisa =)
Bliss & Henry <bliss_n_henry@...

...should just be yanked out of the gene pool! People who are too
ignorant to read the *COMPLETE* description of what they are buying
just need to be beyotch slapped and sent back to remedial reading
class.
Only once in my 235 awesome Ebay experiences have I ever gotten the
shaft from a seller. She's still selling on Ebay even after several
of us complained about her. If something has arrived broken or I've
been sent the wrong item, I contact the seller *FIRST*. Sellers
appreciate the fact that you contact them first and give them the
opportunity to correct an error.
Once I develop a relationship with a seller, I am a repeat buyer. I
buy a lot from awhummer and from a few of the quilting supply ladies
online. They love people who buy form them over and over again.
It's a total win-win situation!
Lisa, you give fantastic customer service. Anyone who would accuse
you of deceptive practices needs to detox whatever they're on out of
their system and have a heaping helping of reality.
*hugs*
Bliss
who will now step down off her soap box and get back to packing for
Tribal Fire

Lisa

www.naturallyflawless.com

Hi JoDee! Welcome to our group!! Thank you so much for your help! I think at this point she is probably going to leave me a negative at all costs too. I try to avoid those like the plague. ;) It sucks when you get bad feedback that is completely unfair. Especially the one you received from someone who broke their item, then you refunded their money. =( People can be so mean sometimes. Thanks again! Lisa =)
JoDee Beckett <jodeeb@...

Personally at this point she is probably going to leave you a negative no matter what. If she is going to send or as she stated has sent them back to you I would decide if you are going to refund her money. If not then I would send her an e-mail regarding the policy you have and just sit tight. I have sold on ebay for years. I had three people who were like her and in fact left me negatives over stupid items. The first negative I received was after I refunded the cost of an item that was dropped after the lady opened the package and I should have never refunded her money. She wanted me to refund the cost of the item if she was to go out and replace which was twice was she paid for it.

JoDee

A Bare Minerals newbie and ebay lover

...should just be yanked out of the gene pool! People who are too
ignorant to read the *COMPLETE* description of what they are buying
just need to be beyotch slapped and sent back to remedial reading
class.
Only once in my 235 awesome Ebay experiences have I ever gotten the
shaft from a seller. She's still selling on Ebay even after several
of us complained about her. If something has arrived broken or I've
been sent the wrong item, I contact the seller *FIRST*. Sellers
appreciate the fact that you contact them first and give them the
opportunity to correct an error.
Once I develop a relationship with a seller, I am a repeat buyer. I
buy a lot from awhummer and from a few of the quilting supply ladies
online. They love people who buy form them over and over again.
It's a total win-win situation!
Lisa, you give fantastic customer service. Anyone who would accuse
you of deceptive practices needs to detox whatever they're on out of
their system and have a heaping helping of reality.
*hugs*
Bliss
who will now step down off her soap box and get back to packing for
Tribal Fire

Hi Bliss! I know that if you look at my feedback it seems really silly to get so upset. But I really am the type of person that wants every single person I sell to to be pleased. Ya know? It's silly, but I just can't convince myself that you just can not please everyone. I go through this every few months or so where I run into two or three really mean people in one week and it just throws me out of my game, KWIM. Thanks so much Bliss! I really appreciate the positive encouragement!!! Lisa :)
Bliss & Henry <bliss_n_henry@...

You know, Lisa, you have over 4000 awesome feedback comments. I would
not worry about one idiot or two who don't know 1) how Ebay works, 2)
the size of a 1/4 tsp and 3) the ones who aren't smart enough to use
email to let you know what colours they want. Take it with a grain of
salt and think about all of the customers who absolutely *LOVE* your
customer service and the amount of work that you put into what it is
that you do for us.
*hugs*
Bliss

Lisa

www.naturallyflawless.com

You know, Lisa, you have over 4000 awesome feedback comments. I would
not worry about one idiot or two who don't know 1) how Ebay works, 2)
the size of a 1/4 tsp and 3) the ones who aren't smart enough to use
email to let you know what colours they want. Take it with a grain of
salt and think about all of the customers who absolutely *LOVE* your
customer service and the amount of work that you put into what it is
that you do for us.
*hugs*
Bliss

I am totally hooked on MV2. Everytime I wear it, I have people stop
me and ask me what I'm wearing. It's what started me on my "vanilla"
kick.
*hugs*
Bliss

Hi Donna! I can't believe she agreed to all of that, that's great! Maybe I'll try that. If she had paid by money order, I won't have to worry about a chargeback but unfortunately she used paypal. =( Thanks for sharing your experience. I appreciate it! Lisa :)
Donna Conner <angel91805@...

Oh, I got another one! I had something I sold on ebay and they wanted a refund and to return it. I agreed BUT I did not refund the shipping, the listing fee w/ ebay and the fee paypal charged me when she used her credit card. Oh, and she wanted me to refund her by money order...which I did, but I deducted the cost of the money order too! She actually agreed to it. And it was another one like Lisa's where she did not read the auction at all. I swear, some people are too stupid to live. ROFL!

Slinking back to corner...

Donna
Rebecca Gear <becky.gear@...

You may want to watch out about not refunding. I have read from other sellers that if someone paid with Paypal (credit card) they can do a charge back saying item was not as described. You would probably win on an appeal because it was just what you described and she admits to not reading the auction, but it can tie up your paypal account and if you don't win it will cost you another 10$ fee at paypal. I would look at the seller board this happens alot (do I refund, don't I).

If you are going to offer a refund. I would offer a partial refund (the purchase amount), no refund on shipping since she did not read the auction and you did ship what was in the auction. Not a perfect solution, just a suggestion.

She is at fault because she did not read the auction, you had it very well described about being samples. But the credit card companies will take the buyers side very frequently.

Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Hi Mich! I couldn't even figure out what she was talking about the expiration date, but now I see it. That's the thing.... there isn't any "fine" print in my auction. Everything is stated very clearly and the really important things are in BRIGHT RED! How can anyone miss it, even if they only read a small portion of the auction?

I've already blocked her ebay ID so she can't bid on anymore auctions. A part of me wants to just refund her money to get her to leave me alone (even though that costs me money b/c of the fees, shipping, etc) but then I think she will still probably leave negative feedback so then I'm SOL anyways. That's the only thing I don't want to come of this is the negative feedback. She can turn me in all day long. Does she really honestly think she is the first person to threaten that in all the time I've been on ebay? She's nuts! Oh well, thanks sooooo much for listening and for giving me your 2 cents. ;) I really truly appreciate everyone's support! Thanks, Lisa

OH, we DEFINITELY need the kickboxing!! or just plain boxing classes would help to! =)
Mich < bbabmontret@...

Wow, Lisa.
I'm sorry your day started off so badly. :0(
I took a look at the auction you had posted and I saw
nothing wrong with it.
I had to go over it again to see where she found the
expiration date on the jar... she looked mighty hard
for an "error".
Being totally anal, I counted how many times you
mentioned "sample". You stated it 7 times.. also
mentioning that those weren't the jars she'd receive
AND the jars the samples did come in were the size of
a quarter. As a former BE sales person she should know
that BE doesn't come in that size of a container.
I didn't see the small print she was talking about..
you say the sample size on each and every product.
Seems like spring is starting to bring out the ugly in
a lot of people for some reason. :0(
One thought I had, is if she sold BE for so long
wouldn't she realize that there's not a chance she's
going to get 9!! full size products for $24.00?
I say, if you can afford it, to refund her money and
make a note of her name and email address. That way if
she tries to bid again you can nip it right away.
Anyway, I read your feedback when I placed my first
bid and I felt safe attempting to win the auction.
I think you really won me/my wallet over (LOL) when
you sent the follow up letter with the directions and
a very polite and friendly introduction. I was REALLY
impressed with that. :0)
Hope you're workout helped you.. I know it does
wonders for me when I'm stressing. Maybe we should
both try kickboxing! :0) LOL.
Have a great day =0)
Mich

It may not be fair (ebay's feedback system can be really unfair), but your best bet is to offer a partial refund upon receipt of the package. Explain in the email, that you will refund the purchase price but that you will not be refunding the shipping since the auction delivered exactly what was promised in the description.

Here is a link to the seller central forum at ebay (great place to read, if you do ask a question expect to get at least one nasty reply from a member)

http://forums.ebay.com/db2/forum.jspa?forumID=143

You may be able to get your fees back from ebay, I looked this up in the help and you fit the buyer returning item, you provided refund:

http://pages.ebay.com/help/account/credits.html

This is a more specific instructions on getting your fees back after refunding (from the board I searched on fee refunding):
http://forums.ebay.com/db2/thread.jspa?threadID=410456578

Hope this helps (I am a small time seller, lots of buying but I read and research alot so I learn the pitfalls)
Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Thank you Rebecca! I didn't think you could remove them without the other person agreeing but it never hurts to hope, LOL. Thank you again for your help! =) Lisa
Rebecca Gear < becky.gear@...

Look at the sellers board on ebay, they know all the rules and from what I had read you can't get the feedback taken off. There are alot of unfair negs (non-paying bidders are a great example). Ebay does not take those off, so if she does neg you you are propablbly stuck with it (unless she agrees to remove it as well). She is not a high feedback person, so she can take a neg on that and start again on a different identity without too much trouble.

Sorry it really does bite, that a non-auction reading numptie can do that too you (any experienced ebayer knows you read the item description).

Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Hi Manda! LMBO, you are right there is no 'fine print'. Everything is bold, big letters and some are even bright red! Can you really fight to get a negative taken off without the person who left it agreeing to do so? Thanks! Lisa =)
purple_dragon03 <purple_dragon03@...

lisa... she cannot put any neg about you.. you can fight it thru ebay and they will reverse it.. it obviously states sample size!! how sad.. she is a dimwit... what does she mean she doesnt read the fine print... it isnt fine print... it is bold!! nope you can win this one... i forget the name but there is a place to dispute it with her thru ebay.. its her mistake not yours.. ebay says before you press submit.. READ THE FINE PRINT!!! good luck and have a great day. manda
Lisa Moore <lexismommy23@...

This is the exact auction she bought. Not the one with her ebay ID on it, but the exact same one. . . .

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5576656888&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1

Lisa

www.naturallyflawless.com

TOO MANY Ebay SCAMS ARE HAPPEING...HERE'S WHAT YOU NEED TO KNOW!

Love,

~Missi~

Email and Websites Impersonating eBay [INLINE]
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Before signing in, please check the Web address in your browser. If you click on a link in an email, verify that the Web address in your browser is the same as the address shown in the email. The Web address of eBay sign-in pages begins with http://signin.ebay.com/. Never type your eBay User ID and password into a Web page that doesn't have 'ebay.com" immediately before the first forward slash (/).

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Lisa, you all on here are WAAY too nice!

That woman is (and I'll say it...) a B*TCH!

I got my items from Lisa and they are perfect! How much did she pay you Lisa??

Maybe you two could do a mutual withdrawl?? I had to do that recently with a woman on Ebay. We both agreed that the transaction couldn't go through.

Love,

Missi
Lisa Moore <lexismommy23@...

Hi Rebecca! Thank you so much! This is an excellent point. I ALWAYS forget about chargebacks! And I also forgot about that darned paypal fee when an investigation is opened.

Have you ever heard of being able to get feedback removed without the seller agreeing to it? I was on ebay the other day and saw a feedback removal on a person's account and the reason had an ebay link to learn more about it, but now I can't find it. You seem very knowledgeable about ebay, so I thought maybe you have heard of this somewhere. ;)

Offering a partial refund is a good idea. I still don't want negative feedback. I wonder if I told her once she leaves me positive feedback I will refund her money, it she'll tell me to go to H ..E..double hockey sticks?? =) Thanks again for your help! I really appreciate it! Thanks, Lisa =)
Rebecca Gear <becky.gear@...

You may want to watch out about not refunding. I have read from other sellers that if someone paid with Paypal (credit card) they can do a charge back saying item was not as described. You would probably win on an appeal because it was just what you described and she admits to not reading the auction, but it can tie up your paypal account and if you don't win it will cost you another 10$ fee at paypal. I would look at the seller board this happens alot (do I refund, don't I).

If you are going to offer a refund. I would offer a partial refund (the purchase amount), no refund on shipping since she did not read the auction and you did ship what was in the auction. Not a perfect solution, just a suggestion.

She is at fault because she did not read the auction, you had it very well described about being samples. But the credit card companies will take the buyers side very frequently.

Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Hi Mich! I couldn't even figure out what she was talking about the expiration date, but now I see it. That's the thing.... there isn't any "fine" print in my auction. Everything is stated very clearly and the really important things are in BRIGHT RED! How can anyone miss it, even if they only read a small portion of the auction?

I've already blocked her ebay ID so she can't bid on anymore auctions. A part of me wants to just refund her money to get her to leave me alone (even though that costs me money b/c of the fees, shipping, etc) but then I think she will still probably leave negative feedback so then I'm SOL anyways. That's the only thing I don't want to come of this is the negative feedback. She can turn me in all day long. Does she really honestly think she is the first person to threaten that in all the time I've been on ebay? She's nuts! Oh well, thanks sooooo much for listening and for giving me your 2 cents. ;) I really truly appreciate everyone's support! Thanks, Lisa

OH, we DEFINITELY need the kickboxing!! or just plain boxing classes would help to! =)
Mich < bbabmontret@...

Wow, Lisa.
I'm sorry your day started off so badly. :0(
I took a look at the auction you had posted and I saw
nothing wrong with it.
I had to go over it again to see where she found the
expiration date on the jar... she looked mighty hard
for an "error".
Being totally anal, I counted how many times you
mentioned "sample". You stated it 7 times.. also
mentioning that those weren't the jars she'd receive
AND the jars the samples did come in were the size of
a quarter. As a former BE sales person she should know
that BE doesn't come in that size of a container.
I didn't see the small print she was talking about..
you say the sample size on each and every product.
Seems like spring is starting to bring out the ugly in
a lot of people for some reason. :0(
One thought I had, is if she sold BE for so long
wouldn't she realize that there's not a chance she's
going to get 9!! full size products for $24.00?
I say, if you can afford it, to refund her money and
make a note of her name and email address. That way if
she tries to bid again you can nip it right away.
Anyway, I read your feedback when I placed my first
bid and I felt safe attempting to win the auction.
I think you really won me/my wallet over (LOL) when
you sent the follow up letter with the directions and
a very polite and friendly introduction. I was REALLY
impressed with that. :0)
Hope you're workout helped you.. I know it does
wonders for me when I'm stressing. Maybe we should
both try kickboxing! :0) LOL.
Have a great day =0)
Mich

Look at the sellers board on ebay, they know all the rules and from what I had read you can't get the feedback taken off. There are alot of unfair negs (non-paying bidders are a great example). Ebay does not take those off, so if she does neg you you are propablbly stuck with it (unless she agrees to remove it as well). She is not a high feedback person, so she can take a neg on that and start again on a different identity without too much trouble.

Sorry it really does bite, that a non-auction reading numptie can do that too you (any experienced ebayer knows you read the item description).

Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Hi Manda! LMBO, you are right there is no 'fine print'. Everything is bold, big letters and some are even bright red! Can you really fight to get a negative taken off without the person who left it agreeing to do so? Thanks! Lisa =)
purple_dragon03 <purple_dragon03@...

lisa... she cannot put any neg about you.. you can fight it thru ebay and they will reverse it.. it obviously states sample size!! how sad.. she is a dimwit... what does she mean she doesnt read the fine print... it isnt fine print... it is bold!! nope you can win this one... i forget the name but there is a place to dispute it with her thru ebay.. its her mistake not yours.. ebay says before you press submit.. READ THE FINE PRINT!!! good luck and have a great day. manda
Lisa Moore <lexismommy23@...

This is the exact auction she bought. Not the one with her ebay ID on it, but the exact same one. . . .

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5576656888&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1

Lisa

www.naturallyflawless.com

Thank you Rebecca! I didn't think you could remove them without the other person agreeing but it never hurts to hope, LOL. Thank you again for your help! =) Lisa
Rebecca Gear <becky.gear@...

Look at the sellers board on ebay, they know all the rules and from what I had read you can't get the feedback taken off. There are alot of unfair negs (non-paying bidders are a great example). Ebay does not take those off, so if she does neg you you are propablbly stuck with it (unless she agrees to remove it as well). She is not a high feedback person, so she can take a neg on that and start again on a different identity without too much trouble.

Sorry it really does bite, that a non-auction reading numptie can do that too you (any experienced ebayer knows you read the item description).

Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Hi Manda! LMBO, you are right there is no 'fine print'. Everything is bold, big letters and some are even bright red! Can you really fight to get a negative taken off without the person who left it agreeing to do so? Thanks! Lisa =)
purple_dragon03 <purple_dragon03@...

lisa... she cannot put any neg about you.. you can fight it thru ebay and they will reverse it.. it obviously states sample size!! how sad.. she is a dimwit... what does she mean she doesnt read the fine print... it isnt fine print... it is bold!! nope you can win this one... i forget the name but there is a place to dispute it with her thru ebay.. its her mistake not yours.. ebay says before you press submit.. READ THE FINE PRINT!!! good luck and have a great day. manda
Lisa Moore <lexismommy23@...

This is the exact auction she bought. Not the one with her ebay ID on it, but the exact same one. . . .

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5576656888&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1

Lisa

www.naturallyflawless.com

Hi Rebecca! Thank you so much! This is an excellent point. I ALWAYS forget about chargebacks! And I also forgot about that darned paypal fee when an investigation is opened.

Have you ever heard of being able to get feedback removed without the seller agreeing to it? I was on ebay the other day and saw a feedback removal on a person's account and the reason had an ebay link to learn more about it, but now I can't find it. You seem very knowledgeable about ebay, so I thought maybe you have heard of this somewhere. ;)

Offering a partial refund is a good idea. I still don't want negative feedback. I wonder if I told her once she leaves me positive feedback I will refund her money, it she'll tell me to go to H ..E..double hockey sticks?? =) Thanks again for your help! I really appreciate it! Thanks, Lisa =)
Rebecca Gear <becky.gear@...

You may want to watch out about not refunding. I have read from other sellers that if someone paid with Paypal (credit card) they can do a charge back saying item was not as described. You would probably win on an appeal because it was just what you described and she admits to not reading the auction, but it can tie up your paypal account and if you don't win it will cost you another 10$ fee at paypal. I would look at the seller board this happens alot (do I refund, don't I).

If you are going to offer a refund. I would offer a partial refund (the purchase amount), no refund on shipping since she did not read the auction and you did ship what was in the auction. Not a perfect solution, just a suggestion.

She is at fault because she did not read the auction, you had it very well described about being samples. But the credit card companies will take the buyers side very frequently.

Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Hi Mich! I couldn't even figure out what she was talking about the expiration date, but now I see it. That's the thing.... there isn't any "fine" print in my auction. Everything is stated very clearly and the really important things are in BRIGHT RED! How can anyone miss it, even if they only read a small portion of the auction?

I've already blocked her ebay ID so she can't bid on anymore auctions. A part of me wants to just refund her money to get her to leave me alone (even though that costs me money b/c of the fees, shipping, etc) but then I think she will still probably leave negative feedback so then I'm SOL anyways. That's the only thing I don't want to come of this is the negative feedback. She can turn me in all day long. Does she really honestly think she is the first person to threaten that in all the time I've been on ebay? She's nuts! Oh well, thanks sooooo much for listening and for giving me your 2 cents. ;) I really truly appreciate everyone's support! Thanks, Lisa

OH, we DEFINITELY need the kickboxing!! or just plain boxing classes would help to! =)
Mich < bbabmontret@...

Wow, Lisa.
I'm sorry your day started off so badly. :0(
I took a look at the auction you had posted and I saw
nothing wrong with it.
I had to go over it again to see where she found the
expiration date on the jar... she looked mighty hard
for an "error".
Being totally anal, I counted how many times you
mentioned "sample". You stated it 7 times.. also
mentioning that those weren't the jars she'd receive
AND the jars the samples did come in were the size of
a quarter. As a former BE sales person she should know
that BE doesn't come in that size of a container.
I didn't see the small print she was talking about..
you say the sample size on each and every product.
Seems like spring is starting to bring out the ugly in
a lot of people for some reason. :0(
One thought I had, is if she sold BE for so long
wouldn't she realize that there's not a chance she's
going to get 9!! full size products for $24.00?
I say, if you can afford it, to refund her money and
make a note of her name and email address. That way if
she tries to bid again you can nip it right away.
Anyway, I read your feedback when I placed my first
bid and I felt safe attempting to win the auction.
I think you really won me/my wallet over (LOL) when
you sent the follow up letter with the directions and
a very polite and friendly introduction. I was REALLY
impressed with that. :0)
Hope you're workout helped you.. I know it does
wonders for me when I'm stressing. Maybe we should
both try kickboxing! :0) LOL.
Have a great day =0)
Mich

You may want to watch out about not refunding. I have read from other sellers that if someone paid with Paypal (credit card) they can do a charge back saying item was not as described. You would probably win on an appeal because it was just what you described and she admits to not reading the auction, but it can tie up your paypal account and if you don't win it will cost you another 10$ fee at paypal. I would look at the seller board this happens alot (do I refund, don't I).

If you are going to offer a refund. I would offer a partial refund (the purchase amount), no refund on shipping since she did not read the auction and you did ship what was in the auction. Not a perfect solution, just a suggestion.

She is at fault because she did not read the auction, you had it very well described about being samples. But the credit card companies will take the buyers side very frequently.

Rebecca

On 4/27/05, Lisa Moore <lexismommy23@...

Hi Mich! I couldn't even figure out what she was talking about the expiration date, but now I see it. That's the thing.... there isn't any "fine" print in my auction. Everything is stated very clearly and the really important things are in BRIGHT RED! How can anyone miss it, even if they only read a small portion of the auction?

I've already blocked her ebay ID so she can't bid on anymore auctions. A part of me wants to just refund her money to get her to leave me alone (even though that costs me money b/c of the fees, shipping, etc) but then I think she will still probably leave negative feedback so then I'm SOL anyways. That's the only thing I don't want to come of this is the negative feedback. She can turn me in all day long. Does she really honestly think she is the first person to threaten that in all the time I've been on ebay? She's nuts! Oh well, thanks sooooo much for listening and for giving me your 2 cents. ;) I really truly appreciate everyone's support! Thanks, Lisa

OH, we DEFINITELY need the kickboxing!! or just plain boxing classes would help to! =)
Mich < bbabmontret@...

Wow, Lisa.
I'm sorry your day started off so badly. :0(
I took a look at the auction you had posted and I saw
nothing wrong with it.
I had to go over it again to see where she found the
expiration date on the jar... she looked mighty hard
for an "error".
Being totally anal, I counted how many times you
mentioned "sample". You stated it 7 times.. also
mentioning that those weren't the jars she'd receive
AND the jars the samples did come in were the size of
a quarter. As a former BE sales person she should know
that BE doesn't come in that size of a container.
I didn't see the small print she was talking about..
you say the sample size on each and every product.
Seems like spring is starting to bring out the ugly in
a lot of people for some reason. :0(
One thought I had, is if she sold BE for so long
wouldn't she realize that there's not a chance she's
going to get 9!! full size products for $24.00?
I say, if you can afford it, to refund her money and
make a note of her name and email address. That way if
she tries to bid again you can nip it right away.
Anyway, I read your feedback when I placed my first
bid and I felt safe attempting to win the auction.
I think you really won me/my wallet over (LOL) when
you sent the follow up letter with the directions and
a very polite and friendly introduction. I was REALLY
impressed with that. :0)
Hope you're workout helped you.. I know it does
wonders for me when I'm stressing. Maybe we should
both try kickboxing! :0) LOL.
Have a great day =0)
Mich

Hi Dana! That's great! I'm so glad your order arrived safely and you are pleased with everything! ;) Thanks so much for letting me know! Lisa =)
Lisa, I got my order, and I am having a ball playing with the colors!! I accidentally ordered one dupe of True, I already had it, but that is ok, I use it all the time! It was like my birthday, opening all those little pots!!!

Dana
www.mysilpada.com/dana.kline
[LINK]
Life's journey is not to arrive at the grave safely
in a well preserved body, but rather to skid-in-sideways,
totally worn out, shouting "holy sh##... What a ride!"

Lisa

www.naturallyflawless.com

Lisa, I got my order, and I am having a ball playing with the colors!! I accidentally ordered one dupe of True, I already had it, but that is ok, I use it all the time! It was like my birthday, opening all those little pots!!!

Dana
www.mysilpada.com/dana.kline
[LINK]
Life's journey is not to arrive at the grave safely
in a well preserved body, but rather to skid-in-sideways,
totally worn out, shouting "holy sh##... What a ride!"

LMBO, we all make typos! I do it all the time! I always leave out words completely, especially when I'm all fired up and I type super fast, LOL. ;)

Hi Manda! LMBO, you are right there is no 'fine print'. Everything is bold, big letters and some are even bright red! Can you really fight to get a negative taken off without the person who left it agreeing to do so? Thanks! Lisa =)
purple_dragon03 <purple_dragon03@...

lisa... she cannot put any neg about you.. you can fight it thru ebay and they will reverse it.. it obviously states sample size!! how sad.. she is a dimwit... what does she mean she doesnt read the fine print... it isnt fine print... it is bold!! nope you can win this one... i forget the name but there is a place to dispute it with her thru ebay.. its her mistake not yours.. ebay says before you press submit.. READ THE FINE PRINT!!! good luck and have a great day. manda
Lisa Moore <lexismommy23@...

This is the exact auction she bought. Not the one with her ebay ID on it, but the exact same one. . . .

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5576656888&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1

Lisa

www.naturallyflawless.com

Hi Mich! I couldn't even figure out what she was talking about the expiration date, but now I see it. That's the thing.... there isn't any "fine" print in my auction. Everything is stated very clearly and the really important things are in BRIGHT RED! How can anyone miss it, even if they only read a small portion of the auction?

I've already blocked her ebay ID so she can't bid on anymore auctions. A part of me wants to just refund her money to get her to leave me alone (even though that costs me money b/c of the fees, shipping, etc) but then I think she will still probably leave negative feedback so then I'm SOL anyways. That's the only thing I don't want to come of this is the negative feedback. She can turn me in all day long. Does she really honestly think she is the first person to threaten that in all the time I've been on ebay? She's nuts! Oh well, thanks sooooo much for listening and for giving me your 2 cents. ;) I really truly appreciate everyone's support! Thanks, Lisa

OH, we DEFINITELY need the kickboxing!! or just plain boxing classes would help to! =)
Mich <bbabmontret@...

Wow, Lisa.
I'm sorry your day started off so badly. :0(
I took a look at the auction you had posted and I saw
nothing wrong with it.
I had to go over it again to see where she found the
expiration date on the jar... she looked mighty hard
for an "error".
Being totally anal, I counted how many times you
mentioned "sample". You stated it 7 times.. also
mentioning that those weren't the jars she'd receive
AND the jars the samples did come in were the size of
a quarter. As a former BE sales person she should know
that BE doesn't come in that size of a container.
I didn't see the small print she was talking about..
you say the sample size on each and every product.
Seems like spring is starting to bring out the ugly in
a lot of people for some reason. :0(
One thought I had, is if she sold BE for so long
wouldn't she realize that there's not a chance she's
going to get 9!! full size products for $24.00?
I say, if you can afford it, to refund her money and
make a note of her name and email address. That way if
she tries to bid again you can nip it right away.
Anyway, I read your feedback when I placed my first
bid and I felt safe attempting to win the auction.
I think you really won me/my wallet over (LOL) when
you sent the follow up letter with the directions and
a very polite and friendly introduction. I was REALLY
impressed with that. :0)
Hope you're workout helped you.. I know it does
wonders for me when I'm stressing. Maybe we should
both try kickboxing! :0) LOL.
Have a great day =0)
Mich

I meant "think" not "thing"... You'd think I would know how to type by now, too
: )

Hi Rhonda! I wonder if there is a place to report someone like that. I have no clue. The thing is I think she is BS'ing all of the stuff about selling BE for years. She has a feedback score of 5. If she did sell BE why wouldn't she know you can't get 6 FULL SIZE products and a BE brush for $20!!!! I think mostly she's just trying to threaten me into giving her her money back. This is just ridiculous! This is the second person who threatened to "turn me in". Thanks for being there Rhonda! ;) Lisa
Rhonda Powell <rhonda_k_powell@...

Lisa,

Yes, her email is rude. People in business are suppose to look at the fine print as well as anyone else. Anytime people make a purchase, in "real" life or on eBay it is "buyer beware." That's just how life works.

The other thing that I tend to go by is prices...if a BE color is listed at less than $5 then I check it closely to see if it is just a sample or what. I've never seen a full-size eye color go for less than $8 separately. Anybody who has been around eBay for any amount of time, buyer or seller, knows to check for this sort of stuff. Especially someone who says they sell BE there themselves. Give me a break.

Can't you report junk like that to eBay? I mean, a person can say they're upset and they want a refund, but all that crap about legal action is ridiculous. She got exactly what you advertised.

Hang in there!

Rhonda
Lisa Moore <lexismommy23@...

Look at this email I just received. People like this frustrate me so much I want to CRY!!!!!!! If she sell BE, why did she even order from me??? I just don't understand these type of people. This is the third person this week who has threatened legal action or something of that nature against me. It really stresses me out and I don't want to keep refunding people's money b/c I'm scared of them. It costs me to run the auction, for them to purchase them, for me to ship them, and then I have to refund the whole amount they paid. These people are costing me too much money and they are so mean that it just makes me sad. Then on top of all the rudeness I have to worry about them leaving me negative feedback b/c of course that is ALWAYS their first threat. Urgh, anyways I'm off to the gym to blow off some steam. Look at this darned email. She was mad that when she received her kit it was not the full size jars. This is the auction she purchased . . . .

(crap I'll have to send it in another email b/c I can't pull it while I'm in here)

Hi Janis! Thank you so much for your help! Just having other points of views on this (good or bad) makes dealing with people like this easier. =) Thanks! Lisa
Lisa,

As far as I am concerned she is entirely at fault. She clearly states that she didn't read the fine print. That right there was her mistake. I have bid on a few auctions also by looking at the picture and assuming that I knew what I was gonna get. Then when I actually got the item it was different then what I expected. I went back to the ebay ad and sure enough, if I had only read it all I would have known it wasn't what I thought it was. In those cases I just chalk it up to a mistake on my part, should have read the entire ad. I'm sorry you have to deal with people like this. Maybe you will need to change your pictures, although you really shouldn't have to. Hope the trip to the gym helped! Janis

Lisa

www.naturallyflawless.com

Lisa,

As far as I am concerned she is entirely at fault. She clearly states that she didn't read the fine print. That right there was her mistake. I have bid on a few auctions also by looking at the picture and assuming that I knew what I was gonna get. Then when I actually got the item it was different then what I expected. I went back to the ebay ad and sure enough, if I had only read it all I would have known it wasn't what I thought it was. In those cases I just chalk it up to a mistake on my part, should have re